Sales Policy – Spotcity

Effective Date: March 8, 2025

At Spotcity, we are committed to providing a transparent, fair, and seamless shopping experience. This Sales Policy outlines the terms related to purchases, pricing, payment methods, order processing, and other important aspects of buying from our store. By making a purchase, you agree to comply with the terms outlined below.

1. Product Availability and Pricing

All products on Spotcity are subject to availability. If an item is out of stock after purchase, we will notify you immediately and provide options for a refund or an alternative product.

  • Prices are listed in USD ($) and are subject to change without prior notice.
  • We strive to ensure accurate pricing, but in the event of a pricing error, we reserve the right to cancel or adjust orders accordingly.
  • Promotional offers, discounts, and bundle deals may be available for a limited time and are subject to change.

2. Payment Methods

To ensure secure and convenient transactions, we accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal for secure online payments
  • Apple Pay & Google Pay for fast and contactless checkout
  • Bank Transfers (for bulk orders or business clients)
  • Store Credit & Gift Cards (if applicable)

All transactions are processed securely, and we do not store any credit card information. If a payment is declined, customers should contact their bank or payment provider for resolution.

3. Order Processing and Shipping

Orders are typically processed within 1-3 business days after payment confirmation. The estimated delivery time varies based on the shipping method chosen and your location.

  • Standard Shipping (5-7 business days) – Cost-effective and reliable.
  • Expedited Shipping (2-3 business days) – Faster delivery for urgent orders.
  • Overnight Shipping (1 business day) – The fastest option for next-day delivery.

We provide tracking information for all orders. Spotcity is not responsible for shipping delays caused by the carrier or incorrect addresses provided by customers.

4. Sales Tax and Duties

  • Sales tax is applied based on the shipping address and state tax regulations.
  • Customers outside the United States (if international shipping is introduced) will be responsible for customs duties, VAT, or import taxes imposed by their country.

For details on international taxes and duties, customers should check with their local customs office.

5. Order Modifications and Cancellations

  • Orders can be modified or canceled within 24 hours of purchase.
  • If an order has already been shipped, modifications are no longer possible, and customers must follow the return process once the item is delivered.

For urgent cancellation or modification requests, customers should contact our support team as soon as possible.

6. Returns, Refunds, and Exchanges

We offer a 30-day return policy for eligible items. Customers can request a refund or exchange if the product is unused, in original packaging, and accompanied by proof of purchase.

  • Refunds are processed within 5-7 business days after the returned item is inspected.
  • If a product arrives damaged, defective, or incorrect, customers must notify us within 7 days for a replacement at no extra cost.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

For full details, refer to our Refund and Return Policy.

7. Warranty and After-Sales Support

Most cameras and accessories sold by Spotcity come with a manufacturer’s warranty. Warranty terms may vary depending on the brand and product.

  • If a product develops a technical issue within the warranty period, customers should contact the manufacturer for warranty claims.
  • Our customer support team is available to guide customers through the warranty process if needed.

8. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information during checkout.
  • Reviewing product specifications before purchase to ensure compatibility with their needs.
  • Keeping track of order confirmations, invoices, and warranties for future reference.

9. Fraud Prevention and Security

To protect against fraudulent transactions, Spotcity reserves the right to:

  • Request additional verification for high-value orders or suspicious transactions.
  • Cancel any order suspected of fraudulent activity.
  • Report fraudulent transactions to relevant legal authorities if necessary.

Customers are encouraged to use secure passwords and avoid sharing their account information with others.

10. Limitation of Liability

Spotcity is not liable for indirect, incidental, or consequential damages resulting from the use of our products. In cases of defective products, our liability is limited to the purchase price of the item.

11. Changes to the Sales Policy

We may update this Sales Policy periodically to reflect new business practices, legal regulations, or technology updates. Continued use of our services after changes indicates acceptance of the updated terms.

12. Governing Law

This Sales Policy is governed by the laws of the United States. Any disputes arising from purchases or website usage shall be resolved in Pennsylvania, where Spotcity is based.

13. Contact Us

For any inquiries regarding our Sales Policy, please contact us:

📍 Address: 2864 Lincoln Drive, Hanover (York), Pennsylvania, United States
📞 Phone: 717-633-9511
📧 Email: info@spotcity.xyz
🌐 Website: https://spotcity.xyz/

Thank you for shopping with Spotcity – your trusted source for premium digital cameras! 📸✨