Payment Policy – Spotcity

Effective Date: March 8, 2025

At Spotcity, we are committed to providing a secure, seamless, and convenient payment experience for our customers. This Payment Policy explains the available payment methods, security measures, billing details, refund procedures, and fraud prevention measures. By making a purchase on Spotcity, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept a variety of secure payment options to ensure a smooth checkout process:

  • Credit/Debit Cards – Visa, MasterCard, American Express, Discover
  • PayPal – Secure online transactions for quick and hassle-free payments
  • Apple Pay & Google Pay – Fast, contactless, and secure payments
  • Bank Transfers – Available for bulk or high-value orders (processing time applies)
  • Store Credit & Gift Cards – If applicable, can be used for partial or full payments

All transactions are processed in USD ($). If you are making a purchase from outside the United States, your bank or payment provider may apply a currency conversion fee.

2. Payment Processing and Security

We prioritize the security of your payment information and work with industry-leading payment processors that use SSL encryption and advanced fraud detection to protect your transactions.

  • All transactions are encrypted to ensure that sensitive payment details remain private.
  • We do not store credit or debit card information on our servers. Payments are processed through PCI-compliant third-party payment gateways.
  • If a transaction appears suspicious, we may require additional verification before processing your order.

Customers are encouraged to use strong passwords and enable two-factor authentication (if available) for additional security.

3. Order Confirmation and Payment Authorization

  • Once a payment is successfully processed, you will receive an order confirmation email with your transaction details and estimated delivery time.
  • If a payment is declined, your order will not be processed. Customers should contact their bank or payment provider to resolve any issues.
  • For high-value orders, we may require additional identity verification before processing your payment.

4. Taxes and Additional Fees

  • Sales tax is calculated based on your shipping address and applicable state tax laws. The final tax amount will be displayed at checkout.
  • Customers outside the United States (if international shipping is introduced) are responsible for any customs duties, VAT, or import taxes imposed by their country. These fees are not included in the checkout price.

For further details on international duties and taxes, customers should consult their local customs office.

5. Subscription and Recurring Payments (If Applicable)

For customers opting for subscription-based services or extended warranties, the following terms apply:

  • Payments will be automatically deducted at scheduled intervals (monthly, quarterly, or annually) based on the selected plan.
  • Customers can manage or cancel their subscription through their Spotcity account dashboard or by contacting customer support.
  • Subscription payments are non-refundable unless otherwise stated in the service agreement.

6. Refunds and Chargebacks

  • Approved refunds will be processed within 5-7 business days to the original payment method.
  • Refunds may take additional time to reflect in your account, depending on your bank or payment provider.
  • Customers must not initiate a chargeback without contacting our support team first. Unauthorized chargebacks may result in account suspension or legal action.

For more details, please review our Refund and Return Policy.

7. Fraud Prevention and Account Security

To protect our customers and business from fraudulent transactions:

  • We use AI-driven fraud detection systems to monitor and flag suspicious activities.
  • If fraud is suspected, we reserve the right to cancel the order and request identity verification before processing the payment.
  • Customers must provide accurate billing and shipping information to avoid order processing delays.

If you suspect unauthorized transactions on your account, contact us immediately.

8. Payment Policy Updates

We may update this Payment Policy periodically to reflect new payment options, security measures, or legal requirements. The latest version will always be available on our website. Continued use of our services after any updates indicates acceptance of the revised policy.

9. Contact Us

For any payment-related inquiries or assistance, please reach out to our support team:

📍 Address: 2864 Lincoln Drive, Hanover (York), Pennsylvania, United States
📞 Phone: 717-633-9511
📧 Email: info@spotcity.xyz
🌐 Website: https://spotcity.xyz/

Thank you for choosing Spotcity – your trusted provider of high-quality digital cameras! 📸✨